About free voice and chat units.
Monobot offers free units to help you start building and testing your agents without any upfront commitment.
💬 What Are Free Units?
Free units are resources you can use to test your bot inside the Monobot Admin Panel.
- 1 Chat Unit = 1 Bot Response
- 1 Voice Unit = 1 Minute of Call
You can use them to:
- Test chat conversations directly in the Admin Panel
- Make and receive voice calls to evaluate voice agent performance
⚠️ Usage Limitation
Free units can only be used inside the Admin Panel.
✅ Allowed: Testing agents in the Monobot dashboard
❌ Not allowed: Using widgets on public websites or connecting to phone numbers
To deploy on a website or phone number, you’ll need to upgrade to a subscription.
📍 Where to Find Your Free Units
In your Monobot Admin Panel, your remaining free units are visible in the bottom left corner:
They’ll show how many chat responses and voice minutes you still have available.
